Troubleshooting
Common issues and what to try first.
Check system status first
If something seems broken across the app, verify there is no ongoing outage before troubleshooting locally.
View System Status →Symptom → fix
| Symptom | Try this |
|---|---|
| Weather won't load | Check connection; pull to refresh; see System Status |
| Login/sync issues | Check System Status for Supabase; sign out and back in. Still stuck? Report a bug in the support portal. |
| Wrong location | Settings → Account & alerts → Location → search or set manually |
| Missing dashboard cards | Switch to Active Gardener or use Customize |
| Hit plant limit | Upgrade plan or remove unused plants |
| Alerts seem wrong | Verify plant is outdoor, location is correct, zone settings in Garden setup |
Getting help
- System status: https://app.leafwatch.app/health
- Quick Feedback: Share feedback (no account required)
- Report a Bug: Open support portal
- Email: [email protected]
- Privacy: leafwatch.app/privacy
- Security: leafwatch.app/security
- Data deletion: leafwatch.app/data-deletion
Account, billing, or sync issues? Use Report a Bug so we can follow up with you.
More answers in the FAQ.